bajil Terms & Conditions

Definitions & Interpretation

The following terms used in this Terms & Conditions document ("Terms") carry the meanings set out below:

"bajil" or "Platform"

Refers to the bajil website and all digital services under it. This platform provides online gaming and sports betting services for users in Bangladesh.

"User" or "Player"

Any person who has registered on the bajil platform or is using the services will be referred to as a "User" or "Player".

"Services"

All gaming, betting, bonus, promotion, and other digital facilities provided by bajil will be considered "Services".

"Account"

A registered personal profile on bajil that is unique to each user and non-transferable.

Account Registration & Eligibility

To open an account at bajil and use the services, users must meet the following conditions:

• Must be at least 21 years of age. For users aged 21 and above only.
• All information provided at the time of registration must be truthful, accurate, and complete.
• Each individual may open only one account. Creating multiple accounts is strictly prohibited.
• Keeping account details confidential is the user's own responsibility. Passwords or login information must not be shared with any third party.
• Completing registration means the user has read and agreed to these full Terms.

Account Security

Ensuring the security of your bajil account is entirely your responsibility. If you suspect any unauthorised access, notify our support team immediately. If a third party accesses your account and that access was granted by you, bajil will not be liable for any losses arising from that.

Age Verification & Identity Confirmation

bajil is committed to protecting minors from gaming. For this reason, an identity verification process may be required in the following situations:

• When making a withdrawal request for the first time.
• When an account's activity appears unusual.
• For large financial transactions.
• At any time bajil considers it necessary.

Acceptable Identity Documents

A National Identity Card (NID), passport, or driving licence are acceptable for identity verification. bajil keeps submitted document information confidential and uses it only for verification purposes.

Deposits & Withdrawals

The following rules apply to depositing and withdrawing funds at bajil:

Deposits

• Minimum deposit amount: ৳300 (per method).
• Accepted payment methods: bKash, Nagad, Rocket, Upay, and bank transfer.
• For bank transfers, major Bangladeshi banks such as Dutch-Bangla Bank, BRAC Bank, or Islami Bank may be used.
• Deposits cannot be made through a third party — the name on the payment must match the name registered on the account.

Withdrawals

• Minimum withdrawal amount: ৳1,000.
• Standard withdrawal processing time: 30 minutes to 3 hours.
• Withdrawals must be made using the same method used for the original deposit.
• Withdrawals from unverified accounts may be placed on hold.
• Applicable wagering requirements must be met before withdrawing bonus funds.

Bonuses & Promotions

bajil offers various bonuses and promotions. Please read the following terms carefully before claiming these offers:

Welcome Bonus

• New members will receive a 100% bonus on their first deposit, up to a maximum of ৳20,000.
• Example: deposit ৳1,000 and receive ৳1,000 bonus — total balance ৳2,000.
• Another example: deposit ৳42,000 and receive a maximum bonus of ৳20,000 — total balance ৳62,000.
• Wagering requirement: the bonus amount must be wagered 15 times (on the bonus amount only).
• Example: ৳1,000 bonus × 15 = ৳15,000 must be wagered before bonus winnings can be withdrawn.

VIP Program

bajil has five VIP levels. Weekly cashback benefits are available from each level:

• Bronze: up to 0.3% weekly cashback.
• Silver: up to 0.6% weekly cashback.
• Gold: up to 0.9% weekly cashback.
• Platinum: up to 1.2% weekly cashback.
• Diamond: up to 1.5% weekly cashback.

General Bonus Terms

• Each bonus offer has a specific validity period. Expired bonuses are automatically cancelled.
• It is not possible to activate another bonus without completing the requirements of an existing one.
• Only real (non-bonus) funds may be withdrawn before wagering requirements are met.
• bajil reserves the right to modify, suspend, or cancel any bonus offer.

Fair Play & Responsible Gaming

bajil is committed to ensuring a fair gaming environment and protecting the wellbeing of players.

Fair Play Policy

• All games on bajil are operated in accordance with fair play principles.
• Use of bots, automation software, or any third-party tools for strategic advantage is prohibited.
• Exploiting any game error or technical issue is a punishable offence.

Responsible Gaming Features

bajil provides self-exclusion and limit-setting features to protect players. You can set deposit limits, session time limits, or temporary breaks on your own account. Visit our Responsible Gaming page for more details.

Prohibited Activities

The following activities are strictly prohibited on the bajil platform and may result in account termination and forfeiture of funds:

• Money laundering or suspicious financial activity.
• Abusing the bonus system or pursuing bonus hunting strategies.
• Creating or operating multiple accounts.
• Placing bets in another user's name or on their behalf.
• Playing games using automated bots or scripts.
• Attempting to exploit technical vulnerabilities of the platform.
• Creating an account by providing false or misleading information.
• Harassing other players or behaving inappropriately toward platform users.

If bajil detects any suspicious activity, it reserves the right to temporarily suspend the account for investigation purposes.

Account Suspension & Closure

bajil may suspend or permanently close an account without prior notice in the following situations:

• Violation of any clause of these Terms.
• Failure to cooperate with the identity verification process.
• Suspicion of money laundering or fraud.
• Evidence that the user is a minor.
• Evidence of operating multiple accounts.

Account Closure at the User's Own Request

You may request to close your account at any time. Contact support and submit your request. All applicable wagering requirements must be met before closure, and any legitimately withdrawable funds will be returned.

Dispute Resolution

If you have a complaint or disagreement about any matter, follow the process below:

Step 1: Direct Support

First, contact bajil's support team. Our support team is available 24/7 via live chat and email ([email protected]) in both Bengali and English. Most issues are resolved at this stage.

Step 2: Formal Complaint

If the matter is not resolved through support, file a formal written complaint. bajil reviews all written complaints seriously and responds within a reasonable time.

Limitation of Liability

bajil is not liable for any losses in the following situations:

• Losses caused by technical errors, server downtime, or internet connection disruptions.
• Losses caused by the user sharing their own account information with a third party.
• Service interruptions during unexpected system updates or maintenance work.
• Any issues related to third-party software or game providers.
• Financial losses resulting from the user's own decisions.

bajil always makes every effort to provide a reliable and secure service. However, no gaming platform can guarantee completely uninterrupted service.

Privacy & Data Protection

bajil gives the highest priority to protecting users' personal information. The detailed rules on how we collect, store, and use data are described on our Privacy Policy page.

Core Principles of Data Protection

• All personal and financial information is protected by SSL encryption.
• bajil never sells or transfers your personal information to unauthorized third parties.
• User data is used solely for providing services, verifying identity, and fulfilling legal obligations.
• You may request access to, correction of, or deletion of your data at any time.

Changes to Terms

bajil reserves the right to change, add to, or remove these terms at any time. In the event of changes:

• Users will be notified before any significant changes take effect.
• Revised terms will take effect from the date of publication.
• If a user continues to use the platform after any changes, they will be considered to have accepted the new terms.
• If a user does not agree to the new terms, they may request that their account be closed.

Contact

If you have any questions or need clarification about these terms, please contact our support team. We are available 24/7 to assist in Bengali and English via live chat and email ([email protected]).