bajil's Privacy Policy

About the Privacy Policy

Welcome to bajil. This privacy policy describes how we — the bajil online gaming platform — collect, store, process, and protect your personal information when you use our website and services.

This policy applies to all users of bajil's services. By using our services, you are considered to have accepted the terms of this policy. If you do not agree with any part of this policy, please stop using our services and contact us.

What Information We Collect

bajil may collect various types of information, as described in detail below:

1.1 Information You Provide Directly

When you create an account or use our services on our platform, the following information may be collected:

• Full name, date of birth, and national identity information
• Email address and mobile number
• Residential address
• Account login details (username and password stored in encrypted form)
• Financial information — details related to bKash, Nagad, Rocket, Upay, or bank transfers

1.2 Automatically Collected Information

When you browse our site, some information is collected automatically:

• IP address and device type
• Browser type and operating system
• Browsing behaviour on the site — pages visited, time spent, and click data
• Information collected through cookies and similar tracking technologies
• General location information (at country or region level)

1.3 Information Received from Third Parties

Information may also be received from third-party service providers for identity verification or financial transaction purposes, and this is always done on a lawful basis.

Purpose of Using Your Information

bajil uses your information for the following purposes:

• Account management: To create, verify, and keep your account secure.
• Service delivery: To ensure gaming services, financial transactions, and customer support.
• Identity verification: To prevent fraud, money laundering, and unauthorised access.
• Legal compliance: To comply with applicable laws and regulations.
• Service improvement: To analyse the user experience and improve the quality of the platform.
• Communications: To send important notices, policy updates, or account-related information.
• Responsible gaming: To identify patterns of excessive play and provide the necessary support.

Sharing and Disclosure of Information

bajil does not sell your personal information to third parties. However, information may be shared in certain circumstances:

3.1 Service Provider Partners

Necessary information may be shared with trusted third parties for payment processing, identity verification, data storage, and technical support. These partners operate under strict confidentiality agreements.

3.2 Disclosure for Legal Reasons

Information may be disclosed to comply with court orders, government directives, or applicable legal requirements. Such disclosures will always be limited to the minimum information necessary.

3.3 Fraud Prevention

Necessary information may be shared with relevant authorities to ensure platform security and prevent unauthorised activity.

3.4 Business Restructuring

In the event of a business merger or acquisition, your information may be transferred to the new entity. In that case, the protections of this privacy policy will continue to apply.

Data Security Measures

bajil places the highest importance on the security of your information. We apply industry-standard technical and organisational measures:

• SSL encryption: All data transfers are encrypted using SSL/TLS technology.
• Password hashing: Your password is never stored in plain form — only a strong cryptographic hash is kept.
• Access controls: Only authorised staff can access personal information, and only when necessary.
• Regular security reviews: Regular security audits are conducted to identify system vulnerabilities.
• Data minimisation: Only the minimum information necessary to provide the service is collected.
• Data breach response: In the event of a data breach, prompt action is taken and users are notified where applicable.

Cookie Policy

bajil uses cookies and similar technologies to improve your experience on the site. Cookies are small text files stored on your device.

5.1 Essential Cookies

These cookies are essential for the site to function properly. They are used to maintain login status, carry out security checks, and save language preferences.

5.2 Functional Cookies

These cookies help remember your preferences and settings so you do not need to set them up again each time you visit the site.

5.3 Analytical Cookies

These cookies are used to analyse site usage patterns and improve the quality of the service. The information collected is aggregated and not personally identifiable.

5.4 Cookie Controls

You can refuse or delete cookies through your browser settings. Please note that refusing essential cookies may prevent some features of the site from working correctly.

Data Retention Period

bajil retains your information only for as long as it is needed. The retention period is determined based on the following:

• All profile and transaction information is retained while the account is active.
• Even after an account is closed or deleted, information required to meet legal obligations is retained for a specified period.
• Financial transaction records are required to be retained for a defined period in accordance with anti-money laundering regulations.
• Once the retention period ends, information is securely deleted or anonymised.

Your Rights and Controls

bajil believes you have clear rights over your own information. We uphold the following rights:

• Right to access: You can request to know what information we hold about you.
• Right to rectification: You can request that incorrect or incomplete information be corrected.
• Right to erasure: In certain circumstances, you can request that your information be deleted (subject to legal obligations).
• Right to restrict processing: In certain cases, you can request that the processing of your information be limited.
• Right to data portability: You have the right to request your information in a structured, machine-readable format.
• Right to withdraw consent: You can withdraw consent for processing of information given on the basis of consent at any time.

To exercise these rights, contact us at the email listed in the contact section below. We will respond to your request within a reasonable time.

Protection of Minors

bajil strictly follows a 21+ age policy. Our services are for individuals aged 21 or over only. We do not knowingly collect any information from minors.

If we are informed or become aware that we hold information relating to a minor, that information will be deleted immediately and the associated account will be closed. If a parent or guardian suspects their child is using our platform, please contact us promptly.

International Data Transfers

In some cases, your information may be processed or stored outside Bangladesh — for example, where cloud-based servers or international technology partners are used.

For such transfers, bajil ensures that:

• The receiving party maintains appropriate data protection measures.
• The transfer is conducted in a manner that upholds the protection standards of this privacy policy.
• The necessary contractual safeguards are in place.

Third-Party Links and Services

If bajil's platform contains links to third-party websites or services, those sites have their own privacy policies. bajil is not responsible for their collection or use of information.

Payment gateways — bKash, Nagad, Rocket, Upay, and bank transfers — process transactions according to their own privacy policies. It is recommended that you read the relevant policy before using their services.

Changes to the Privacy Policy

bajil may update this privacy policy from time to time. Depending on the nature of the change, our approach will be:

• Minor changes: Updated quietly on this page.
• Significant changes: You will be notified by email to your registered address or via a notice on the site.
• Fundamental changes: Your explicit consent will be obtained.

If you continue to use the service after an update, you will be considered to have accepted the new policy. We therefore recommend checking this page regularly.